Reviewed · UBUD SPA AND MASSAGE
Ubud: Riverside Spa Treatment near Bali Zoo
A waterfall does the soundtrack work at this riverside spa near Bali Zoo. You settle into a private treatment room facing the water, then let a massage, warm bath, and the steady rush of the river set the pace.
I like two things in particular: the choice of treatments means you can match the visit to your time and budget, and the couples room lets you share the experience without giving up privacy. The longer Peaceful Escape adds a facial, flower bath, and light meal, making this more than a quick massage stop.
One thing to plan for: the spa is near Bali Zoo, not in central Ubud, and hotel transfers are not included. Give yourself time to find the right entrance, and tell the staff if you have concerns about privacy in an open-air room or the pressure of your massage.
The details worth knowing

- Waterfall-facing treatment rooms: The river and waterfall are part of the setting, not a view you only catch on arrival.
- Three treatment choices: Pick a two-hour riverside treatment, a 90-minute holistic body treatment, or a three-hour Peaceful Escape.
- A couples option: Private rooms are available for one, two, or three people, so you can book a shared session.
- A longer package includes a meal: The Peaceful Escape adds a natural facial, flower bath, and Indonesian light meal.
- Near Bali Zoo, outside central Ubud: The location takes some planning, and you must arrange your own transport.
- A small-group setting: The activity is limited to seven participants, with a private room for your treatment.
A waterfall sets the pace

Sanctoo Spa sits near Bali Zoo, with treatment rooms positioned beside the river and facing a waterfall. That setting is the main reason to choose this spa over a massage room in town: you hear flowing water as you settle in, and the natural sound carries through the treatment.
The spa is not a substitute for a day at Bali Zoo, and you do not need to visit the zoo to have a treatment. But because the spa is within the Bali Zoo area, getting dropped at the correct entrance matters. Ask your driver for the Sanctoo Spa or Sanctoo Suites & Villas lobby, rather than relying on a vague pin or being left at another entrance.
The rooms are private, and you can book for one, two, or three people. For couples, the shared room is a practical part of the experience: you can have your treatments side by side and enjoy the same view and soundscape, rather than meeting up afterward.
The open-air setting is part of the appeal, but it may not suit everyone equally. If modesty or privacy is a concern, ask the spa staff about the room layout before your treatment begins. One person has raised a concern about visibility from a balcony, so it is sensible to mention this rather than assume every room feels enclosed.
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Choose the treatment that fits your day

The two-hour Riverside Spa Treatment is the best fit if you want a full spa sequence without spending most of the day at the spa. It begins with a 10-minute foot bath ritual, followed by a 60-minute body massage with frangipani oil. The massage uses gentle work and pressure along the body’s meridians, with the aim of easing tension and restoring a sense of energy.
Next comes a 30-minute body scrub. You can choose green tea, frangipani, or milk, then wash before a nourishing milk bath and a sauna session. Towels and showers are provided in the room, and complimentary ginger tea rounds out the visit. The treatment is presented as a two-hour experience, though the individual steps listed add up to a substantial stretch of time. Ask the spa how the full sequence is timed when you arrive.
The 90-minute Holistic Body Treatment centers on Moor Mud, a mineral-rich black clay described as hydrosoluble. It is used as part of a body treatment intended to ease muscle tension, aches, and cramps while promoting relaxation. If you prefer a shorter visit or are curious about a mud-based treatment, this is the most focused option.
The three-hour Peaceful Escape is the most complete choice. It includes a foot bath, revitalizing massage, your choice of body scrub, a scented flower bath, a natural facial treatment, and an Indonesian light meal. The extra time lets you move through several treatments at an unhurried pace. If you are celebrating a special occasion or want a spa day rather than a standalone massage, this package gives you the fullest experience.
The massage, bath, and small details

The massage is the centerpiece for many people, and the setting helps it feel different from an ordinary treatment room. The river and waterfall provide a constant, natural background sound, while frangipani oil is used in the two-hour treatment. You can ask for attention to particular problem areas or request a different pressure level; the useful thing is to say what you need before the session gets underway.
The body scrub adds a more hands-on, skin-focused step. Green tea, frangipani, and milk offer different scents and textures, so choose based on what appeals to you rather than expecting one option to be universally best. A guest once found the flowers in the bath unpleasantly scented, a reminder that fragrance is personal. If you are sensitive to scents, ask what is being used and say so before the bath is prepared.
The milk bath is a visual and relaxing highlight, especially in the longer package, where a flower bath is included. Expect warm water and decorative flowers, with the river view completing the scene. The treatment rooms have showers and towels, and the complimentary drink is a useful pause before or after your treatment.
The spa also serves a light Indonesian meal with the Peaceful Escape. That makes the three-hour package a better fit if you want to stay on-site and finish your visit without rushing straight back into transport. The meal is described as light, not as a full restaurant outing, so plan other meals accordingly.
The service and atmosphere
The experience depends on more than the treatment menu. Staff members named Awik, Ayu, Agung, and Sintya have been praised for welcoming, attentive service, though the person who greets or treats you will depend on the day. The practical takeaway is to speak up about your preferences: pressure, focus areas, scent sensitivities, and privacy.
The spa is a small-group activity capped at seven participants, but the treatment itself takes place in a private room. That combination can suit couples or small parties who want to share the outing without turning the room into a crowded group session. A triple room is available, which is useful if you are traveling as a small family or with friends.
This is a place to slow down, not to stack too many appointments back-to-back. The three-hour option especially needs breathing room around it, and even the shorter treatments involve several stages. If you are arriving after a long journey or want a recovery day between sightseeing plans, the quieter pace is part of the value.
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Getting there and planning your visit

The spa is near Bali Zoo and outside Ubud town center, so allow time for the journey. Hotel transfer is not included. Some drivers have had trouble identifying the right entrance, so give your driver the Sanctoo Spa or Sanctoo Suites & Villas name and aim for the lobby. One visitor described a short walk from the entrance to the lobby when arriving by car, while others have found the access point confusing.
Opening hours are 9:00 AM to 9:00 PM, with the last treatment slot at 7:00 PM. Check available starting times before you plan the rest of your day, particularly for the three-hour package. Smoking is not allowed.
The activity offers free cancellation up to 24 hours in advance and a reserve-now, pay-later option. These terms can make it easier to fit the spa into a changing Bali itinerary, but you still need to arrange your own ride and arrive at the correct entrance.
Is $70 a good value?
At about $70 per person, the value depends on which treatment you choose and how much you want from a spa visit. You are paying not just for massage time, but for the private room, river-and-waterfall setting, and a sequence of treatments that can include a scrub, bath, sauna, facial, or meal depending on the package.
For a simple massage, you may find a lower-cost option elsewhere in Bali. The reason to pay more here is the setting and the longer, layered treatment. The three-hour Peaceful Escape is likely the strongest value if you will use the facial, bath, and meal, while the 90-minute treatment may make more sense if you are short on time or want to focus on the mud treatment.
Check the exact price for your chosen option when selecting a time. The listed activity price is $70 per person, but the provided information does not break out a separate rate for each package. Treat the price as a starting point until you confirm the package details.
Who will enjoy this spa most?

I would choose this experience if you want a restorative break from sightseeing, especially as a couple. Sharing a room and listening to the river gives the visit a sense of occasion, while the private setup keeps it from feeling like a group activity. The longer package suits anyone who wants a full afternoon of pampering, rather than a quick treatment between stops.
It is also a good fit after travel or a busy stretch of walking. A foot bath, massage, scrub, and warm bath can make a welcome reset, and the meal in the three-hour package means you can linger a little longer. If you prefer a short, low-cost massage close to your hotel, the drive and price may be harder to justify.
People who are sensitive to fragrance or who need a fully enclosed treatment space should ask questions before booking. The flower bath and scented oils are part of the experience, and the open-air setting is central to its charm. A quick conversation with the spa can help you decide if the room and treatment choices suit your comfort level.
Should you book the riverside spa?
Book it if the sound of a waterfall, a private treatment room, and a generous spa sequence matter more to you than being close to central Ubud. I would favor the three-hour Peaceful Escape for a special occasion or a proper rest day, and the two-hour option for a satisfying treatment without giving up half your day. Choose the 90-minute holistic treatment if the Moor Mud treatment is what interests you most.
Before you go, confirm the package price, tell your driver the exact destination, and mention any concerns about pressure, scents, or privacy. With those details settled, this is a strong choice for a couple or solo visitor looking for a calm, nature-facing break.
FAQ

Where is the spa located?
Sanctoo Spa is near Bali Zoo in Bali, within the Sanctoo Suites & Villas area. It is outside central Ubud.
How long does the experience take?
The activity lasts two to three hours, depending on the treatment selected. The Holistic Body Treatment is listed as 90 minutes, the Riverside Spa Treatment as two hours, and the Peaceful Escape as three hours.
What treatments can I choose?
You can choose a Riverside Spa Treatment, a Holistic Body Treatment using Moor Mud, or the three-hour Peaceful Escape.
Can couples book a room together?
Yes. Private rooms are available for one, two, or three people, including a room for couples.
What is included in the two-hour Riverside Spa Treatment?
It includes a foot bath ritual, a 60-minute frangipani oil massage, a 30-minute body scrub, a milk bath, and sauna time. Towels and showers are provided, and complimentary ginger tea is served.
What is included in the Peaceful Escape?
The three-hour package includes a foot bath, massage, body scrub, scented flower bath, natural facial treatment, and Indonesian light meal.
Is transportation included?
No. Hotel transfer is not included, so you need to arrange your own transport.
What are the opening hours?
The spa is open from 9:00 AM to 9:00 PM. The last available slot is at 7:00 PM.
Can I cancel or pay later?
Yes. You can cancel up to 24 hours in advance for a full refund, and a reserve-now, pay-later option is available.
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